Customer Service

(877) 450-5824
Monday through Friday from 8:00 AM to 6:00 PM (Eastern Time)

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Policyholder Inquiries

Submit Policyholder Information Request Form

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Policyholder Services

Use this address for submitting claim forms or questions about ongoing claims, updating the policy address, submitting or changing a third-party designee, or for submitting a notice and death certificate of policyholder death.

P.O. Box 64913
St. Paul, MN 55164

​Fax to (952) 983-5256​

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Media Inquiries

Pennsylvania  Insurance Department

Thaisa Jones

(717) 214-4781

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Rehabilitation Coverage Election Form Address

P.O. Box 64675

St. Paul, MN 55164

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Rehabilitation Inquiries - Policyholders

(833) 894-8577

Monday through Friday from 8:00 AM to 6:00 PM (Eastern Time)

 

​​rehabilitation@shipltc.com

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Rehabilitation Inquiries - Agents & Brokers

(877) 956-7447

Monday through Friday from 10:00 AM to 4:00 PM (Eastern Time)

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