Customer Service

Illinois Department of Insurance - Company Bulletin 2015-08 Notice

Our commitment to those affected by the April 9, 2015 tornadoes and storms in the state of Illinois

On April 10, 2015, Governor Bruce Rauner declared DeKalb and Ogle counties state disaster areas after severe storms and tornados affected areas of Rochelle and Fairdale.  

Our commitment to our policyholders…

If you have an Illinois disaster-related dispute or issue regarding your SHIP policy; you may contact the Illinois Department of Insurance at the toll-free complaint hotline at 1-866-445-5364 or file a complaint online at http:/insurance.illinois.gov/Home/ComplaintLinks.asp.

For detailed information or assistance locating alternate providers, please contact SHIP at 1-877-450-5824 between the hours of 8:00 a.m. and 6:00 p.m. Eastern time, Monday through Friday.

Customer Service

1-877-450-5824
Monday through Friday from 8:00 AM to 6:00 PM (Eastern)

Claims Address:

P.O. Box 64913
St. Paul, MN 55164

Policy Change Address:

P.O. Box 64913
St. Paul, MN 55164

Media Inquiries

Annette Gobrogge
1-877-450-5824