About us
Senior Health Insurance Company of Pennsylvania or “SHIP” supports your long-term care insurance policy. The company is domiciled in Pennsylvania and maintains its primary place of business in Carmel, Indiana. SHIP is owned by the Senior Health Care Oversight Trust, an independent trust created by the Pennsylvania Insurance Department and governed by a prestigious Board of Trustees.
SHIP operates without a profit motive. As such, its exclusive mission is to meet the servicing and claims obligations of its policyholders. SHIP’s new ownership structure will help enable the company to hold future rate increases to a lower level than if it were expected to return a profit to corporate shareholders.
Currently, the name “SHIP” has been approved in Pennsylvania. The company is in the process of changing its name in all states where it will conduct business. However, until the name change process is complete, policyholders and providers may continue to receive correspondence and other materials under SHIP’s former name - Conseco Senior Health Insurance Company (CSHIC).
What can you expect from SHIP? You can expect fair claims decisions, prompt and accurate claims decisions and payments, and courteous and accurate customer service with premiums that no longer include profit and reflect significantly reduced administrative costs.